Grading Explained

All Phones from Naija Phones undergo our R2 and ISO certified electronic testing procedure, as standard they come with a 30 days warranty, a guaranteed 70% battery capacity, and our 100% satisfaction guarantee.

Every device is data wiped and restored to factory settings, its IMEI will be verified, and we’ll check for any iCloud or Network locks.

The phones are then cosmetically graded by our highly experienced team.  This inspection process looks at the physical condition of every device, picking up any external flaws on the case and screen.

Grade A Pristine

  • Almost perfect cosmetics
  • Almost perfect screens with no scratching whatsoever
  • Almost immaculate rear casing
  • Bezels free from almost any signs of wear
  • No cracks, No smashes
  • Network unlocked
  • PIN, Touch ID and iCloud (FMI) unlocked
  • Fully functional
  • Data wiped
  • Passed electronic test to ensure internal parts are fully functional
  • Warranty 12 months

Grade A

  • A high quality handset with just minor signs of use
  • Light wear and tear
  • Bezel may contain minor scratches
  • Bezels free from almost any signs of wear
  • No cracks, No smashes
  • Network unlocked
  • PIN, Touch ID and iCloud (FMI) unlocked
  • Fully functional
  • Data wiped
  • Passed electronic test to ensure internal parts are fully functional

Grade B

  • A high quality handset with just minor signs of use
  • Light wear and tear, there will be more than 5 light scratches on the screen not visible from arm’s length, and scratches would not be deep enough to be felt with your finger nail
  • Bezel may contain minor scratches and light dents or scuffs in the corner of the phones
  • No cracks, No smashes, No heavy scratches
  • Network unlocked
  • PIN, Touch ID and iCloud (FMI) unlocked
  • Fully functional
  • Data wiped
  • Passed electronic test to ensure internal parts are fully functional

Grade C

  • Unlimited scratches on the front and/or rear glasses, but no chips or cracks
  • Chips on plastic ring around front and/or rear glasses
  • Unlimited scratches, chips, and dents on back cover and housing
  • Peeling paint permitted
  • Dents on corners, but no cracks
  • No Cracks on back cover
  • No missing or alternate parts;
  • Battery and/or battery cover not required
  • No liquid damage (no tripped LCI)
  • Customer data must be cleared
  • Device passes key tests (e.g. power, home buttons, displays)
  • Button imperfections permitted (usage and cosmetic)
  • No activation lock (i.e. FMiP, lock, etc.)
  • No passcodes or screen locks
  • No “jailbroken” or rooted devices

Grade D

  • Chips, cracks, and shatters on front glass is permitted
  • No LCD damage or bleeding
  • Front glass lifting permitted
  • Minor parts can be missing (e.g. power, volume, home buttons)
  • Signs of liquid damage permitted (Battery cannot be swollen)
  • Device powers on
  • Customer data must be cleared
  • Device passes key tests (e.g. power, home but- tons, displays)
  • Charge port imperfections permitted
  • Flash imperfections permitted
  • Button imperfections permitted (usage and cosmetic)
  • No activation lock (i.e. FMiP, Android lock, etc.)
  • No screen locks, pin locks, or passcodes
  • Cameras can be broken or malfunction
  • Functional fallouts allowed (IC WIFI, IC Sound, Camera Fail, etc)
  • No FACE or Touch ID allowed
  • Discoloration permitted (e.g. white spots, pink screens, halo screens)
  • No “jailbroken” or rooted devices

Grade E

  • Chips, cracks, and shatters on front glass is permitted
  • LCD damage or bleeding
  • Front glass lifting permitted
  • Camera glass cracked allowed
  • Minor parts can be missing (e.g. power, volume, home buttons)
  • Signs of liquid damage permitted (Battery cannot be swollen)
  • Device powers on
  • NOT functional tested
  • No activation lock (i.e. FMiP, Android lock, etc.)
  • No screen locks, pin locks, or passcodes
  • Customer data must be cleared
  • Cameras can be broken or malfunction
  • Charge port imperfections permitted
  • Flash imperfections permitted
  • Button imperfections permitted (usage and cosmetic or cracked)
  • Functional and board fallouts allowed (FACE ID or Touch ID, IC WIFI, IC Sound, camera Fail, etc)
  • Discoloration permitted (e.g. white spots, pink screens, halo screens)
  • No “jailbroken” or rooted devices

NB- Batches of used phones will naturally vary by quality and the above grading should only be used as a representative guide.

FAQ

Are refurbished phones guaranteed to be water-resistant?

A phone’s resistance to water, splashes and dust is not a permanent feature and tends to decrease with normal wear. Since our iPhones are refurbished used products, unfortunately we cannot guarantee that the IP67 or IP68 certification remains valid. 

To prevent damage from liquids, we recommend you avoid the following: 

- Swimming, bathing or going to the sauna with your phone. 

- Exposing your iPhone to water, for example while taking a shower, swimming, wakeboarding and so on.

- Intentionally immersing the iPhone in water. 

- Using the iPhone in temperatures that are not within the recommended range or in extremely humid conditions. 

- Disassembling the iPhone or removing screws from the device. 

Please note that this list is only an example and not exhaustive. If your phone sustains water damage, unfortunately your warranty is voided. Our warranty policy is like Apple's own policy, which does not cover water damage to the phone. If water ends up inside of the phone, the internal components will be damaged beyond repair.